Privacy Policy — ph787 Casino

1. Who We Are

ph787 is the Philippines' premier online casino and sports betting platform, operating at ph787.net and licensed under the regulatory framework administered by the Philippine Amusement and Gaming Corporation (PAGCOR). ph787 offers a comprehensive range of online gaming products including slots, live dealer casino games, sports betting, bingo, sabong, and specialty games to registered Filipino players aged 21 and above.

As the operator of ph787, we act as the Data Controller responsible for determining the purposes and means of processing your personal data. We are committed to processing your data lawfully, fairly, and transparently in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations (IRR).

For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) at the details provided in Section 14 of this Policy.

2. Personal Data We Collect

ph787 collects only the personal data that is necessary and proportionate to the purposes described in this Privacy Policy. The categories of personal data we collect include:

2.1 Registration Data

• Full legal name (as it appears on your government-issued Philippine ID)
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address in the Philippines

2.2 Identity Verification (KYC) Data

• Scanned copy or photograph of a government-issued Philippine ID (PhilSys, UMID, passport, LTO driver's license, COMELEC voter's ID, or PRC ID)
• Selfie photograph for liveness verification
• Proof of address (utility bill or bank statement dated within 90 days)
• Proof of payment method ownership (e.g., GCash or PayMaya account screenshot)

2.3 Financial Data

• GCash or PayMaya mobile number
• Bank account details (BPI, BDO, Metrobank) where applicable
• Transaction history (deposits, withdrawals, and gaming activity)
• Bonus and promotional credit history

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the ph787 Platform
• Game history and betting patterns

2.5 Communications Data

• Records of your communications with ph787 support (live chat transcripts, email correspondence)
• Feedback, complaints, and dispute records
• Marketing communication preferences

3. How We Collect Your Data

ph787 collects your personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically: Through cookies, web beacons, and server logs when you access and use the ph787 Platform. See Section 7 for details on our cookie practices.
• From third-party payment providers: GCash, PayMaya, and banking partners may share transaction confirmation data with ph787 to verify deposits and withdrawals.
• From identity verification services: ph787 may use third-party KYC verification providers to assist with document authentication and liveness checks. These providers process your data under strict data processing agreements.
• From regulatory authorities: PAGCOR and other Philippine government agencies may share information with ph787 as required for regulatory compliance and anti-money laundering purposes.

4. Legal Basis for Processing

ph787 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

5. How We Use Your Personal Data

ph787 uses your personal data for the following specific purposes:

• To create, verify, and manage your ph787 player account.
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law.
• To process your deposits, withdrawals, and in-game transactions securely.
• To detect and prevent fraud, money laundering, and other prohibited activities on the Platform.
• To provide customer support and resolve disputes or complaints.
• To send you transactional communications (deposit confirmations, withdrawal notifications, security alerts).
• To send you marketing communications about ph787 promotions, bonuses, and new games — only if you have opted in and only until you opt out.
• To operate responsible gaming tools including deposit limits, loss limits, and self-exclusion programs.
• To analyze Platform usage and improve the ph787 user experience.
• To comply with our legal and regulatory obligations to PAGCOR, the AMLC, the NPC, and other Philippine authorities.

ph787 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new legal basis for processing.

6. Data Sharing & Disclosure

ph787 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

6.1 Service Providers

ph787 engages trusted third-party service providers to assist with Platform operations, including payment processing (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification, cloud hosting, customer support software, and analytics. These providers are contractually bound to process your data only on ph787's instructions and in accordance with the Data Privacy Act.

6.2 Regulatory Authorities

ph787 is required by Philippine law to disclose certain personal data to regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government agencies, when lawfully required to do so. ph787 will not disclose more data than is strictly necessary to satisfy the legal obligation.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of ph787's assets, your personal data may be transferred to the acquiring entity as part of the transaction. ph787 will notify you via your registered email address prior to any such transfer and will ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.

6.4 With Your Consent

ph787 may share your data with third parties not described above if you have given your explicit, informed consent to such sharing. You may withdraw this consent at any time by contacting our Data Protection Officer.

7. Cookies & Tracking Technologies

ph787 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your ph787 account. ph787 does not use third-party advertising networks or cross-site tracking cookies.

8. Data Retention

ph787 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. The following retention periods apply:

• Account registration data: Retained for the duration of your account plus five (5) years after account closure, as required by PAGCOR regulations.
• KYC and identity documents: Retained for five (5) years from account closure, in compliance with the Anti-Money Laundering Act.
• Transaction records: Retained for ten (10) years from the date of the transaction, as required by the AMLA and Bureau of Internal Revenue (BIR) regulations.
• Support communications: Retained for three (3) years from the date of the last communication.
• Marketing preferences: Retained until you withdraw consent or request deletion.
• Technical and usage logs: Retained for twelve (12) months on a rolling basis.

Upon expiry of the applicable retention period, ph787 will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.

9. Data Security

ph787 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption in transit: All data transmitted between your device and ph787 servers is encrypted using TLS 1.3 (Transport Layer Security). Look for the padlock icon and "https://" in your browser address bar.
• Encryption at rest: Personal data stored in ph787 databases is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to ph787 personnel who require it to perform their job functions, on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: ph787 staff with access to personal data systems are required to use multi-factor authentication. Players are strongly encouraged to enable 2FA on their accounts.
• Regular security audits: ph787 conducts regular penetration testing and security audits of its Platform and data systems.
• Incident response plan: ph787 maintains a documented data breach response plan and will notify affected players and the NPC within 72 hours of discovering a breach that poses a risk to your rights and freedoms.

10. Your Data Subject Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph787:

• Right to be Informed: You have the right to know what personal data ph787 collects about you and how it is used. This Privacy Policy fulfills that obligation.
• Right to Access: You may request a copy of the personal data ph787 holds about you at any time. ph787 will respond within fifteen (15) business days.
• Right to Rectification: If any of your personal data held by ph787 is inaccurate or incomplete, you have the right to request correction. You can update basic account details directly in your ph787 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph787's legal retention obligations under PAGCOR regulations and the AMLA.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe ph787 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact ph787's Data Protection Officer using the details in Section 14. ph787 will respond to all data subject requests within fifteen (15) business days. In complex cases, this period may be extended by a further fifteen (15) business days with prior notice to you.

11. Children's Privacy and Age Restriction

ph787 is strictly an adult gaming platform. We do not knowingly collect personal data from any person under the age of 21. The minimum age to register and use ph787 is twenty-one (21) years, in compliance with Philippine law and PAGCOR regulations.

If ph787 discovers that it has inadvertently collected personal data from a person under 21, it will immediately suspend the associated account, delete the personal data, and return any deposited funds to the original payment source. If you are a parent or guardian and believe your child has registered on ph787, please contact our support team immediately.

12. Third-Party Links

The ph787 Platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya, BPI Online). ph787 is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party service you access through or in connection with ph787. This Privacy Policy applies solely to data collected by ph787 on the ph787 Platform.

13. Changes to This Privacy Policy

ph787 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, ph787 will notify registered players via email to their registered address and/or via an on-screen notification upon their next login to the Platform.

The revised Privacy Policy will be effective from the date of posting on ph787.net. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the ph787 Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how ph787 protects your personal data.

14. Contact & Data Protection Officer

ph787 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO through the following channels:

• Live Chat: Available 24/7 on the ph787 Platform after login — the fastest way to reach us.
• Email: [email protected]

Please include "Data Privacy Request" in the subject line of your email and provide your registered ph787 username and a description of your request. ph787 will acknowledge receipt of your request within two (2) business days and provide a full response within fifteen (15) business days.